Privacy Policy

Last updated: January 2026

1. Introduction

SmartBanner ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Password (encrypted)
  • Organization details
  • Billing information (processed securely by Stripe)

2.2 Usage Data

We automatically collect certain information when you use our Service:

  • IP address (for geo-location features)
  • Browser type and version
  • Pages visited and features used
  • Banner impressions and interactions

2.3 End-User Data

When visitors interact with banners on your website, we collect:

  • Approximate geographic location (country-level)
  • Banner interaction data (views, clicks, dismissals)
  • Coupon redemption events

We do not collect personal information from your end-users. All data is aggregated and anonymized.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Process transactions and send related information
  • Send administrative notifications
  • Respond to customer service requests
  • Improve and optimize the Service
  • Detect and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate our Service (e.g., Stripe for payments, Vercel for hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you signed in
  • Remember your preferences
  • Understand how you use our Service
  • Track banner display and dismissal preferences

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Analytics data is retained for up to 24 months. You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us at [email protected]

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: